News

Thomas Oliver win the Mortgage Adviser ESTA Award

Thursday 4 November, 2021

Thomas Oliver is delighted to announce that our mortgage broking team has won the gold award in the Mortgage Adviser ESTA South East category at the 2021 ESTAS Customer Service Awards. 

Celebrating exceptional customer service

According to the ESTAS website ‘the ESTAS awards are powered by our customer review platform. REAL reviews from REAL customers experiencing REAL service. This makes the ESTAS the most prestigious and valuable awards in the property industry.’

Phil Spencer announced the awards at the 18th annual ESTAS ceremony on Friday 22nd October 2021. TV celebrity Phil Spencer said: “We salute all those firms that have worked so had over the last 18 months, delivering great service has never been more challenging so The ESTAS Awards for 2021 are the most well deserved ever.”

What are the ESTAS?

ESTAS is the customer review and awards platform designed for agents, conveyancers, mortgage advisers and suppliers who deliver great customer service. Property transactions are unlike any other retail purchase so it's critical reviews are submitted by clients who have gone through a full service experience.

Debbie Bell, Financial Services Director said: ‘Everyone at Thomas Oliver is really thrilled about winning this award. In 2018 we won the bronze award in this category, and in 2020 we were nominated as a finalist for the British Mortgage Awards in the Business Leaders category. However, to be announced as the South East ESTA winner is a real credit to our mortgage broking team and their continued hard work. All our mortgage advisers work so hard to always put our clients first and deliver exceptional mortgage advice to everyone, whether you are a buy to let investor, a first-time buyer or just moving home. We always offer personalised local mortgage advice, so you get the right mortgage advice for your personal circumstances. We can always check the mortgage market for you and always provide you with different mortgage options. Thank you to all our loyal customers who went out of their way to vote for us, we really appreciate it.’

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